Banking commercials do ‘funny’ a la Christopher Guest

Banking commercials do ‘funny’ a la Christopher Guest

If you watched the premiere of CBS’s new “Late Show with Stephen Colbert” last night, then you may have already seen the first in a new series of Bank of America TV commercials. The spot was called “Pillars,” and it may have left you scratching your head. Remember our blog last week about how we’ve all likely sat through work meetings that should have been email ...[Read More]

I survived another meeting …

I survived another meeting …

Chances are, you’ve seen someecards.com or countless others’ memes along the lines of, “I survived another meeting that should have been an email.” When there are multiple Etsy stores selling t-shirts and mugs with the slogan, you know there has got to be a cultural phenomenon going on. What’s up with our business culture “meeting to meet” with no real pur ...[Read More]

Good news for neurotic, Negative Nancys

Good news for neurotic, Negative Nancys

What do Isaac Newton, Vincent van Gogh, Michelangelo, filmmaker Woody Allen — maybe even comic-producer Larry David — have in common? In addition to being textbook neurotics, there is new research that shows their neuroticism could be connected to their creative genius. The study was published yesterday in Trends in Cognitive Sciences by psychologists and neuroscientists at King’s College London. ...[Read More]

En vs. em vs. hyphens

En vs. em vs. hyphens

I’m talking about dashes — the under-utilized cousin of parentheses and commas — and their often confused, more distant relative, the hyphen. Hyphens (-) are the easiest to type quickly on your computer or mobile keyboard. They’re just one keystroke, no shortcuts, no searching through special character menus, and therefore often over-used when a dash might actually be needed. There is a long and s ...[Read More]

Uncle Sam WANTS YOU … to review him on Yelp

Uncle Sam WANTS YOU … to review him on Yelp

Large corporations and bureaucracies generally get a bad rap when it comes to customer service — many with good reason. As for customer service when it comes to government bureaucracies? You’d be hard pressed to find five-star reviews on Yelp. Federal agencies are trying to change that and will begin responding to reviews in an effort to improve government “customer satisfaction.” If you search “U ...[Read More]

Do you LOL or ‘haha’? What your e-laughter says about you

Facebook observed data for one week on wall posts and comments, and they recently shared a fascinating study about how age, gender and geography play into how we use laughter online. The data revealed that most people ages 13 to 70 are using “haha” or longer variations thereof (51 percent), followed by emojis (33.7 percent). Less common were “hehe” (13.1 percent) and “lol” at only 1.9 percent. Thi ...[Read More]

Memetastic humor in Presidential race, debate

The first 2016 U.S. Presidential debate aired last night, with 17(!) GOP hopefuls divided into two separate debates and live broadcasts. The impact of social media on the election has been fascinating to observe thus far, and its presence on the debate was no exception, with shared drinking games or bingo cards circulating earlier in the week, Fox News partnering with Facebook (its lowercase “f” l ...[Read More]

Five tips for responding to e-complaints

Five tips for responding to e-complaints

by Liz Zendner Imagine owning a box factory. Now, imagine that the general public is able to email the box factory at any time to complain about relevant or irrelevant matters. People even email the box company to complain about the quality of tape, which has nothing to do with boxes! At this point in time, businesses are more connected and accessible to customers than ever before. Thanks in large ...[Read More]

I think, therefore I blog

I think, therefore I blog

What a stroll down your Facebook or Twitter news feed doesn’t confirm, a visit to one of over 31 million blogs will — everybody’s got something to say. If all the world’s a stage that’s being read about on the Internet, then bloggers have emerged as the critics and the experts. There are political bloggers, mommy bloggers, faith-based bloggers, design, fashion and music critic bloggers. Major news ...[Read More]